FAQ & key takeaways
How to read this metric
What it measures
Price Elasticity of Demand measures how the quantity demanded of a good or service changes in response to a change in its price. It helps you understand if your product is a necessity or a luxury in the eyes of your customers.
Why it matters
If your product is “inelastic” (score < 1), you can increase prices and grow your total revenue because the drop in volume will be small. If it is “elastic” (score > 1), increasing prices will hurt your revenue as customers switch to competitors or stop buying.
How to reduce elasticity
- Brand Building: Strong brands create loyalty that makes customers less sensitive to price changes.
- Product Differentiation: Make your product unique so that there are no easy substitutes.
- Increase Switching Costs: Make it difficult or inconvenient for customers to switch to a competitor.
- Value-Added Services: Bundle your product with services that increase its overall value and utility.