FAQ & key takeaways
How to read this metric
What it measures
The MQL to SQL Conversion Rate measures the percentage of marketing-generated leads that are “accepted” by the sales team as being ready for a direct sales conversation. It is the ultimate measure of “Smarketing” (Sales + Marketing) alignment.
Why it matters
A low conversion rate here indicates a massive waste of resources. Marketing may be spending budget to acquire the wrong leads, or Sales may be ignoring good leads due to lack of trust in marketing’s qualification process. Fixing this is often the fastest way to increase B2B revenue.
How to improve conversion
- Shared Definitions: Marketing and Sales must agree on exactly what constitutes an MQL and an SQL.
- Lead Scoring: Implement a system that automatically scores leads based on behavior and firmographics before passing them to sales.
- Feedback Loop: Sales should provide regular, detailed feedback on why specific MQLs were rejected.
- Sales Enablement: Provide sales with better context and content to help them convert MQLs into SQLs more effectively.